Privacy Policy
Sielle Interiors
Last updated: October 2026.
At Sielle Interiors, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or engage with our interior design services.
We aim to be transparent about how we handle your information and to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.
1. Who We Are
Sielle Interiors is an interior design business operated by Sielle Interiors Ltd a limited company registered in England and Wales.
Company registration number: 16116104
Registered office: 3 Fitzhardinge Street, London, England, W1H 6EF
Contact email: enquiries@sielleinteriors.com
Website: www.sielleinteriors.com
For the purposes of data protection legislation, Sielle Interiors Ltd is the data controller of the personal information described in this policy. This means we are responsible for deciding how and why your personal data is used.
If you have any questions about this policy or how we handle your information, please contact us using the email address above.
2. How We Collect Your Personal Information
We may collect personal information when you:
· Visit or interact with our website.
· Complete an enquiry or contact form.
· Contact us by email, telephone or social media.
· Request information about our interior design services.
· Engage us to undertake an interior design project.
· Communicate with us during a project.
· Subscribe to marketing communications, where offered.
· Provide feedback or testimonials.
We may also receive personal information from third parties involved in your project, such as contractors, suppliers or other professional advisers, where appropriate.
Information about your use of our website may be collected automatically through website functionality, server logs and tracking technologies.
3. The Personal Information We Collect
Depending on your relationship with Sielle Interiors, we may collect:
Personal and contact information
Your name, email address, telephone number, postal or project address and any other information you choose to provide.
Project information
Information relevant to your interior design enquiry or project, which may include your property details, design preferences, requirements, budgets, measurements, floor plans, photographs and project communications.
Financial and transaction information
Information required to prepare quotations, issue invoices, administer payments and maintain financial records.
Website and technical information
Information such as your IP address, browser type, device information, pages visited and website interactions, where collected through our website or service providers.
Marketing preferences
Information about whether you wish to receive marketing communications from us and any preferences or requests you communicate.
We do not intentionally request sensitive personal information unless it is necessary for a specific lawful purpose. We ask that you avoid including unnecessary sensitive personal details in general enquiries.
4. How and Why We Use Your Information
We only process your personal information where we have a lawful basis to do so.
Responding to enquiries
We use contact information and relevant project details to respond to questions, discuss potential work, arrange consultations and prepare proposals.
Our lawful basis is taking steps at your request before entering into a contract, or our legitimate interests in responding to business enquiries, depending on the circumstances.
Providing interior design services
We use personal information to manage and deliver agreed design services, communicate with clients, coordinate project activities and fulfil contractual obligations.
Our lawful basis is the performance of a contract or taking steps before entering into a contract.
Business administration and financial records
We use relevant information to issue invoices, manage payments, maintain business records and comply with legal and accounting requirements.
Our lawful bases are compliance with legal obligations, performance of a contract and, where appropriate, our legitimate interests in operating and administering our business.
Improving our website and services
Where applicable, we may use website usage information to maintain security, understand how our website performs and improve the experience of visitors.
Depending on the activity, our lawful basis may be legitimate interests or consent. Where consent is required for cookies or similar technologies, we will seek it in accordance with applicable law.
Marketing communications
If we send newsletters, design updates or promotional communications, we will do so where permitted by UK data protection and electronic marketing laws.
We may rely on your consent or, where legally applicable, an existing customer marketing exception and legitimate interests.
You can opt out of marketing communications at any time by using an unsubscribe option where available or by contacting us.
Protecting our legal rights
We may process relevant information where necessary to resolve disputes, establish or defend legal claims, prevent misuse of our services or protect our business.
Our lawful basis is our legitimate interests or compliance with legal obligations, as applicable.
Where we rely on legitimate interests, these may include responding to enquiries, maintaining business relationships, providing effective services, protecting our website and managing our business responsibly. We consider these interests alongside individuals' rights and freedoms.
5. Sharing Your Personal Information
We do not sell your personal information.
Where necessary, we may share relevant personal information with trusted third parties, including:
· Website hosting and technology providers.
· Email and communications service providers.
· Accountants, legal advisers and other professional advisers.
· Payment processing or banking providers.
· Contractors, tradespeople, suppliers and other professionals involved in delivering your interior design project.
· Public authorities or regulators where disclosure is legally required.
We only share information where there is a legitimate business or legal reason to do so.
Where third parties process personal data on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
6. International Data Transfers
Some third-party providers used to operate our website, communications or business services may process or access personal information outside the United Kingdom.
Where international transfers are subject to UK GDPR restrictions, we will ensure that an appropriate lawful transfer mechanism applies. Depending on the circumstances, this may include UK adequacy regulations, an appropriate international data transfer agreement or addendum, or another mechanism permitted by law.
Where required, we will assess the protection available for transferred personal information.
You can contact us for further information about relevant international transfers and applicable safeguards, including how to obtain a copy where required.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting contractual, legal, tax, accounting and regulatory obligations.
Our retention periods depend on the type of information and the reason for holding it.
For example:
· Enquiries that do not become projects: 12 months after the last communication.
· Client records, agreements and project correspondence: 6 years after project completion.
· Invoices and financial records: retained in accordance with applicable tax, accounting and record-keeping requirements.
· Marketing information: retained while there is a valid reason to use it, until consent is withdrawn where applicable, or until it is no longer needed.
· Website and technical information: retained according to the purpose of collection and relevant provider settings.
When information is no longer required, we will securely delete it or anonymise it, unless continued retention is justified or legally required.
8. Your Data Protection Rights
Under UK data protection law, you may have the following rights, depending on the circumstances:
Right of access
You can request information about the personal data we hold about you and ask for a copy.
Right to rectification
You can ask us to correct personal information that is inaccurate or incomplete.
Right to erasure
You can ask us to delete your personal information in certain circumstances.
Right to restrict processing
You can ask us to limit how we use your personal information in certain circumstances.
Right to data portability
Where applicable, you can request personal information in a structured, commonly used and machine-readable format or ask for it to be transferred to another provider.
Right to object
You can object to certain uses of your personal information, including processing based on legitimate interests.
You have an absolute right to object to the use of your personal information for direct marketing.
Right to withdraw consent
Where processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing carried out before your withdrawal.
Rights relating to automated decision-making
You may have rights concerning certain decisions made solely through automated processing that produce legal or similarly significant effects.
To exercise your rights, please contact us at enquiries@sielleinteriors.com
We will respond in accordance with applicable UK data protection requirements. Requests are generally handled without charge, although the law permits fees or refusal in limited circumstances.
9. Cookies and Website Tracking
Our website is hosted on Squarespace, which may use cookies and similar technologies to support website functionality, security and visitor preferences.
Depending on the website configuration, these technologies may include those used for essential website operation, website performance, analytics or embedded third-party content.
Where consent is legally required, we will provide appropriate information and obtain consent before using the relevant technologies. Where a legal exception applies, consent may not be required.
You may also be able to manage cookies through your browser settings.
For further information, please see our Cookie Policy.
10. Third-Party Websites and Social Media
Our website may contain links to third-party websites, social media platforms or other external services.
If you follow these links, the third parties may collect and process information under their own privacy policies.
We encourage you to review those policies before providing personal information.
Sielle Interiors is not responsible for the privacy practices of independent third-party websites.
11. Keeping Your Information Secure
We take reasonable and appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure.
These measures are intended to reflect the nature of the information we process and the risks involved.
We also take appropriate care when selecting external service providers that handle personal information on our behalf.
Although we take steps to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
12. Automated Decision-Making
We do not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.
13. Complaints
If you have a concern about how Sielle Interiors collects or uses your personal information, we encourage you to contact us first so that we can investigate and respond.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal obligations or data protection requirements.
The latest version will be published on our website, with the date of the most recent update shown at the top of this page.
Where required by law, we will provide additional notice of material changes.
15. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact:
Sielle Interiors
Legal company name: Sielle Interiors Ltd.
Email: enquiries@sielleinteriors.com
Registered office: 3 Fitzhardinge Street, London, England, W1H 6EF
Website: www.sielleinteriors.com
Please include “Privacy Enquiry” in the subject line of your email where possible.
Last updated: October 2026.